Dt-videolabs PlaybackPro Plus Manuel d'utilisateur télécharger pdf (Page 16)

PlaybackPro Plus User Guide

Page 15

Troubleshooting NTP:

A simple way to determine if the clocks are locked is to:

1) uncheck the Set Date and Time Automatically checkbox

2) set the time ahead 1 hour

3) save the time

4) Enable the checkbox.

The time should reset to the time on the server.

Another way is to open the Terminal App and enter ntpq -p. You should get a reply

that looks like this:

remote refid st t when poll reach delay offset jitter

=======================================================

*local 192.168.1.100 2 u 168 512 377 96.551 7.941 685.438

When NTP is working correctly, offset and jitter should be non-zero values.

If clocks are not synchronizing, verify that the server is reachable on the network by

using the ping command:

ping 192.168.1.100

Ping can be exited by typing command / period. If the server can’t be pinged, check

network connections and settings.

When rebooting, it is best to restart the server a minute or so before restarting the

clients.

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Dt-videolabs PlaybackPro Plus Manuel d'utilisateur Page 16